Commitment to your privacy

---

We value your business and we know that you're concerned about protecting your privacy online. Our policy is to inform you of our policies for collecting, sharing, and securing customer information online.

What Information Do You Gather About Me?

This privacy policy explains how Playful Plush Toys collects and uses customer information gathered at PlayfulPlushToys.com in order to conduct our business, inform customers about our products and provide customer service.

Examples of personal information we collect include: your full name, home address, billing address, e-mail address and phone number.

What we gather: We need your name, billing address, shipping address, e-mail address, billing phone number, shipping phone number and credit card number to process and ship your order. We will e-mail you to confirm your order and keep you updated on your order status by including your tracking number that you can view online at Usps.com. If we have a question about your order, we may contact you by e-mail or by phone. For example, we may call you to verify your credit card information on a large purchase or to verify your address if our shipping system doesn't accept it.

In addition, we use your information to recommend products and features based on your past purchases, to personalize our newsletters if you choose to subscribe, to maintain your account and to improve your shopping experience.

When we e-mail our newsletter, it includes prominently displayed instructions towards the bottom that show you how to unsubscribe from the newsletter.

Our Mailing Lists: If you want to receive e-mail newsletters from Playful Plush Toys with updates on sales, promotions and new arrivals, you must subscribe. You can subscribe to any of our mailing lists by using a link on our home page, when you create an account, during the checkout process, or directly from our Mailing List Signup page.

Each newsletter prominently displays a link you can use to unsubscribe at any time. We also include the e-mail address you used when you signed up for the newsletter, so you know which address to enter when you unsubscribe.

Contacting Playful Plush Customer Care: If you contact customer care, we will use your name, e-mail address, phone number and order history to answer your question as quickly as possible. On occasion, we may contact you later to verify information or to check on the quality of your Customer Care contact with Playful Plush Toys and to get your feedback as to how we can improve in this area.

How Secure is My Information?

Protecting your personal information: We use Secure Sockets Layer (SSL 128-bit) encryption via Verisign to scramble your personal and credit card information as it travels over the Internet during the checkout process on Playful Plush Toys.com.

You will know you're in the "secure" area of our site when you click on the  "Checkout" button. Notice that the "http" portion of the web site address in your browser changes to "https." The "s" stands for "secure." In addition, both Netscape and Internet Explorer use special symbols to indicate that you're in a web site's secure area. Earlier versions of Netscape use a highlighted key. More recent versions of Netscape and all versions of Internet Explorer show a closed, highlighted lock. Some browsers let you know that you're moving in or out of a secure area by notifying you with a special pop-up window that requires you to click "ok" before continuing.

In addition, we encrypt every credit card number we store in our databases and we never keep them longer than neccesary to process your order.

Protecting your password: We also attempt to limit unauthorized access to your account. If you forget your password, you can create a new one. You can do your part to protect your personal information by keeping your password a secret and making sure you log off completely if you share a computer.

What about My Account?

Creating an account: Unlike many e-commerce sites, we don't require our customers to create an account and keep information on file with us. However, creating an account makes it even faster and easier to shop with us. With an account, you can take advantage of special features like Speedy Checkout.

Option to change, modify or delete account information: You can review, modify, or delete your account information anytime. Just go to our Modify Your Account Settings page. There, we give you the option to look over your account information if you've created an account, modify/change that information or delete your account.

What about My Gift Registry?

Creating a Gift Registry: If you create a Gift Registry with us, you must first create Your Account. As a registered customer, you can create as many Gift Registries as you need. If you choose to share them with family members or friends, the "share" feature is designed only for shopping convenience and no other purpose.

Your Registry Information: When you create a Playful Plush Gift Registry, you provide us with basic information, including your name, e-mail address, shipping address, state and the names and birthdays associated with each registry that you create.

Use of the E-Mail Addresses of Your Family Members and Friends: If you decide to use the "Share my Gift Registry" feature, we will e-mail your List to the e-mail addresses you provide, along with your personal message.

Use of Your E-mail Address: By using the "Share Your Gift Registry" feature, you authorize us to share your e-mail address with your family members and friends.

Gift Registry Terms: By using the Gift Registry, you agree to the terms outlined above.

How does PlayfulPlushToys.com Recognize Me?

We automatically recognize your Internet Service Provider(ISP) and your operating system. We sometimes use this information to solve problems with our server. We also use this information to determine the most popular products and pages on our site. This helps us make changes to improve your shopping experience.

If you enter PlayfulPlushToys.com from one of our affiliate sites, you may notice a special code at the end of our Web address as you move through our site. That tells us which affiliate site you entered through. We give that affiliate credit for any purchase you make. However, we don't share any personally identifiable information about you with that affiliate.

Does PlayfulPlushToys.com Use Cookies?

Yes. A "cookie" is a special identifier. Web sites like ours transfer cookies to your hard drive through your web browser. Cookies help us identify you when you visit one of our sites. If you have a discount coupon or gift certificate from Playful Plush or an affiliate site, this information may be stored in your cookie. We don't store your password or any personal information in your cookie. If you want to prevent your browser from accepting cookies, set your browser options to let you know when you receive a new cookie, or turn off your cookies completely.  Remember, however, that if you turn off the cookies feature, you will not be able to take advantage of all the special features that PlayfulPlushToys.com has to offer.

Acceptance of Terms by Customer: Please note that accessing our web sites constitutes your acceptance of the terms set forth in our Privacy Policy and any applicable updates.

Contact Playful Plush Toys

Please feel free to contact us if you have any questions or comments regarding our Privacy Policy or Practices. We will be sure to respond to all inquiries in a timely manner. We can be reached via phone toll free at (800) 255-9164, e-mail at customerservice@playfulplushtoys.com, or by mail addressed to:

Playful Plush Toys
Attn: Customer Care
28347 Constellation Road
Valencia, Ca. 91355